Privacy Policy
Your privacy is fundamental to everything we do. Learn how Storm Labs protects your data and respects your privacy rights.
Our Privacy Principles
All data is encrypted in transit and at rest using industry-standard encryption protocols.
We clearly explain what data we collect, how we use it, and who we share it with.
You maintain full control over your data with options to access, modify, or delete it.
Privacy considerations are built into every aspect of our platform from the ground up.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Information you provide to us:
- Account information (name, email address, password)
- Profile information and preferences
- Content of conversations with our AI
- Training data and business information you upload
- Communications with our support team
Information we collect automatically:
- Usage information and analytics
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Train and improve our AI models (only with your data, never shared)
- Monitor usage and detect security threats
- Comply with legal obligations
3. Data Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption for all data transmissions
- AES-256 encryption for data at rest
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- GDPR and CCPA compliance
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to our processing of your data
5. Contact Us
If you have any questions about this privacy policy, please contact us:
Email: privacy@stormlabs.ai
Address: Storm Labs, Inc.
123 Mission Street, Suite 456
San Francisco, CA 94105
Data Protection Officer: dpo@stormlabs.ai